"Explain Your Decisions, Don't Just Make Them", from Emotional Intelligence 2.0 (p.208).
In Relationship Management Strategies, this concept remains how important is to develop this principle and skill. The temptation to act quickly and making changes without explaining the decisions and even alternatives, could affect and even impact negatively to everyone, instead of expecting the acceptance and good for others.
Transparency and Openness is what I learned. Is a must for seeking trust, respect, and participation of the people who I lead.
"One of the distinguishing qualities of successful people who lead in any field is the emphasis they place on personal relationships", from Leadership on the Line, by Ronald A. Heifetz and Marty Linsky, (p.75)
Every leader wants to be successful, but if something is wrong we have to pay attention or review our emphasis in our personal relationships. Heifetz shows how politicians think and act without controlling, instead, how the nature and quality of connections, and networks of people have with each other it is very important in the determination of results, and at the end succeed in our leadership.